Checklist for re-installing operating system on user's computer

Reinstalling Operating system:

Copy over folders:
• C-Drive
• My Documents
• Desktop

Get IP address and all network information

Get computer name, and user log-in and password (any other profiles?)

Get LAN card driver info
Get Video card driver info
Get mapped drives info

Get printer info
• IPaddress
• Driver

Get email info complete:
• PST file
• .nk2 file
• Signature
• Print out mail settings
• Get email password
• Contacts / address book

Get experience
• Display setting
• Default home page
• Favorites

Java download needed – most likely
AVG Free

What versions of software – office, etc.